We do not have the ability to provide phone or email technical support for Prepar3D, however help is still available!
Our Frequently Asked Questions page has answers to many of commonly asked questions we receive from our users.
Extensive documentation entitled the Learning Center can be found inside Prepar3D within the Help menu and online.
Search and post on our forum where the P3D team and P3D users actively engage, support and assist the Prepar3D community.
For our commercial users, we can provide purchase orders for custom support options based on your needs.